The most successful marketing campaign I ever created promised to save people money. It did the opposite. Today, America's cellphone carriers are using the same marketing trick on YOU. I knew it was evil when my partner in the boutique marketing agency we ran introduced the campaign idea to our credit union client. It would … Continue reading You Are Getting Screwed
Tag: at&t
On the Train to Auschwitz
Electricity is shooting from my fingertips. My heart is racing. My breathing fast, too fast. “I can't understand your accent. I'd like to talk with a supervisor, NOW!” My fifth ask. I'm on the phone with COMCAST, have been for the last 2 hrs today; 3 hrs on Tuesday, 2 more last Friday...etc. “I sody mem for … Continue reading On the Train to Auschwitz