Tag: ai

R.I.P. Information Hwy

by jcafesin, posted in Uncategorized

I’m watching The Politician on Netflix while working out. Deep into the second season, the scene unfolds on a teen and mom in their kitchen, arguing about which state senator to vote for in the upcoming New York election.

Teen is a first-time voter, just 18, and wants to vote for the 24 yr old male candidate running on the Green ticket, vs. the mid-aged female 20 yr incumbent, virtually unchallenged in every election till now.

“Boomer,” the child mocks her mother who is listing the contributions of the older incumbent against the sole climate platform the 24 yr old is running on. “The world is gonna end in 10 yrs, Mom.”

“I am barely a boomer, okay?” the mom defends. “So don’t throw that shit at me,” she says. “And the world is not going to end in 10 yrs, Jayne!” She goes on and lists all she does for her daughter, the vegan cooking, the composting, and even the hyper-vigilant recycling her child insists on. “And still, I am the problem, according to you.”

“Not YOU, Mom. People your age.”

Right about now I feel my body tense as I run on the machine. I AM her mother’s age.

“Let me tell ya something, Jayne. People YOUR age think you know everything and you are fucking naive. When I was your age, I thought I knew everything too.”

“We’re not naive, Mom. We’re INFORMED. You had, what, like two newspapers, three networks. I’ve got a SUPER COMPUTER in my pocket.”

She is, of course, referring to her cellphone, and, in fact, showing the viewer how naive this child really is.

Unfortunately, Mom didn’t come back at Jayne. Mom doesn’t know (nor the writers of the show apparently) that the SUPER COMPUTER in both their pockets, well, isn’t informing them of anything but what they already believe. So, in effect, it is MANIPULATING this ignorant, yet rather arrogant child, and anyone else who believes they have a SUPER COMPUTER in their cellphone.

The cellphone you all carry around, (as I don’t have a smartphone, so really, it is all of you), is a RECOMMENDATION ENGINE. It isn’t INFORMING you, it is RECOMMENDING you read, watch, buy, and even think about what Google, Facebook, Instagram…etc., wants you to. Every social platform you are on, every YouTube vid you watch, every document you SEARCH for, shows you what they think you will be RECEPTIVE to. Marketing pros know that it’s off-putting to get information opposed to what we already believe, regardless of the truth in the information. And they want to endear themselves to customers, not piss us off.

Today’s internet is NOT unlimited access to unfettered information like the world wide web once was. You’ll be hard-pressed to find anything through SEARCH that isn’t already somewhere in your belief system. Searching for anything now, you will only get back what Google thinks you should see, to manipulate you to buy the offerings, or into the messaging of their affiliate marketers. A crystal-clear example of this can be seen in the Netflix film The Great Hack. Russia paid Google and Facebook fortunes in ad campaigns pushing the conservative Republican agenda to get Trump elected.

Now, the internet is a MARKETING ENGINE to make these social media platforms money. Every time you log onto Instagram, Facebook, YouTube, or Google, they ‘scrape’ your posts, simultaneously putting ‘cookies’ on your mobile and laptop to follow you wherever you go on the net, and in real life. Your mobile has an accelerometer in them, which says how fast you are moving, and GPS to inform Google and their like where you are on the planet, revealing when and where you shop, what you buy, how much you spend, what you read, watch, glance at, or frequently visit.

Machine Learning, Natural Language Process, Deep Learning, AI, are all software processes that analyze all that data from trillions of posts, texts, IMs, and searches, and then CORRELATE that data for patterns of behavior through COLLABORATIVE FILTERING.

COLLABORATIVE FILTERS [à la] Wikipedia:

Collaborative filtering is a method of making automatic predictions (filtering) about the interests of a user by collecting preferences or taste information from many users (collaborating).

In other words, gathering and filtering your data from the net tells Google and Facebook what you (and those like you) will likely buy, or what rhetoric you’ll likely believe in the future. Then these social platforms slam you with marketing targeted AT You, not “For You,” as they claim.

They tell you it’s to HELP YOU find things you’ll like quicker. But this is a flat-out lie. They want to SELL YOU offerings and ideas supported by their affiliate marketers (like Russia).

Google SEARCH is the only way to find anything now, locally or globally, since phone books don’t exist anymore. But Google is ONLY returning the businesses buying the most ad space and spending the most money on their platforms. I used to get pages and pages of returns on any given subject 10 yrs ago. Now I only get a few pages before Google says, “We have omitted some entries very similar to those already displayed.” And while they do indicate you can search the omissions, this too is a joke. Google simply will not give you information that they feel you don’t need (and won’t serve their agenda), based on your internet and cellphone usage history.

My 19 yr old daughter, and most of her friends, are on the same page as Jayne in The Politician. They are simply ignorant of what it is they are addicted to, and how their phones are manipulating them to THINK, FEEL and ACT the way these social platforms and their affiliate marketers want them to. She is SURE that “no one is manipulating ME, Mom!” She “knows” when she’s being hit with ads, and she “just ignores them.”

BULLSHIT.

My daughter, you, me, can’t ignore them when we don’t even know they are happening while we IM through Facebook on our mobile.

Example:

Mary is IMing a good friend on Facebook, whining about her marriage “in crisis.”

Facebook’s algorithms are scraping her and her friend’s IM for SENTIMENT ANALYSIS to find out where Mary might be vulnerable to purchase something…anything really, as FB has advertisers that sell just about everything.

The next ad Mary sees on her mobile is for a singles dating site. The ad is targeted at divorcees, showing an older woman having fun with a stunning man, and the copy says, “Your second chance at true love.” In a few short sentences, the copy describes the relationship you’ll find on their site like a Cinderella story, the evil stepmom played by the partner’s spouse.

A while later, Mary goes on to YouTube, and the next series of ads she sees vacillate from singles dating sites to divorce lawyers. The ads appear on the side of her emails, and in her Instagram feed, and most anywhere she goes online.

Mary never mentioned divorcing her husband when IMing her friend. She’d not even thought of it, really. In fact, she’s frequently sounded off about her relationship to friends through IM, as many do. And it isn’t the first time Mary has gotten these dating and lawyer ads. It’s been going on a long time now, one ad after the other every time she even posts a back-handed joke about marriage in general, regardless if through her phone or laptop. And after this last fight with her husband, well, like the ads keep saying, Mary deserves more! Like the ads say, she can find someone better than her husband. And like the ads say, a divorce will, “Open her life to the possible!”

These ads appear whenever Mary is feeling vulnerable about her marriage. (Marketing is an iterative process.) And instead of looking to make it work with her husband, after a while all Mary wants to do is divorce and open her life up to new possibilities.

To Google, Facebook, Mary’s divorce is a WIN! Their algorithms and the engineers who code them don’t know they’ve torn apart a family, for their profit. The software did its job and rewarded their advertisers. Some lawyer who advertises on their site just got themselves a client. Some dating app that spends millions annually in affiliate marketing on their platform just got a new subscriber. Multiply that with the hundreds of thousands of businesses doing affiliate marketing on the net, and you have, well, today’s internet.

NOT a SUPER COMPUTER. And no longer, “The Information Highway.”

But simply a RECOMMENDATION ENGINE, a marketing tool in which YOU are a PRODUCT of the platforms you frequent.

The Internet is God

by jcafesin, posted in Uncategorized

Last night my husband got very sick. He was vomiting simultaneously with diarrhea and shat himself. He was restless through the night and got up early, clearly still feeling ill.

This morning when I came downstairs I asked him how he was feeling. Not so great, he told me. Still have diarrhea, but I’m not feeling as nauseous. I still can’t hold water down though. I think I have the norovirus, or food poisoning.

I put on my Dr. Mom role. Whatever is in your system you have to get it out, I told him. So, drink a lot. Start with water, or Gatorade for the electrolytes. Sip it throughout the day if it makes you feel sick drinking.

I don’t know if that’s the best idea. The internet says I should avoid drinking if I keep throwing it up, he told me he’d read earlier, likely off some bullshit site selling pharms but claiming to be ‘medical,’ like WebMD.

I felt my irritation building as he sat at the kitchen table and scrolled his laptop. You lost a lot of fluids last night, I told him. You need to replace it to help your system fight whatever you’ve got. And you need to eat something. How about a banana? They’re binding. Or a piece of dry toast, no butter.

Let me look it up and see what they recommend, he said and continued scrolling and reading.

Are you kidding me? I asked, miffed. Who are ‘they?’ The Internet!? By the time you find any real information on not only what is wrong with you but also what to do about it you’ll be convinced you need hospitalization. I’ve played Dr. Mom to our kids hundreds of times. Stomach flu, even norovirus is manageable with a few key steps. You don’t need to look it up! You need to stay hydrated. Bananas are binding and will help suppress diarrhea, I told him. Water will help flush your system of whatever is bothering you.

I know why he got sick. It’s the height of Spring, and we’re in New Jersey for his mom’s 90th. By the second day there he was suffering with recurring bouts of rapid-fire sneezing. Wheezing. Continual runny nose. Four days of severe allergies taxing his immune system, and he got on a plane to come back to the w[b]est coast. And while his allergies eased on the plane and entirely once home, someone in overpopulated New York City — the cesspool of the country, the crowded airports we waited in for hours with delays at Newark, or on our plane had something, and he got it.

Used to think the internet was the savior of mankind. Now, I fucking HATE CELLPHONES and the INTERNET! Both spread lies on a global scale, enable massive, unrelenting GREED, convert blind believers (Christians) into Trump supporters. And most all of you are addicted to both!

Raise your hand if you know someone who constantly pulls out their phone during casual conversation to ‘get the facts’ (what a joke!) on whatever the subject of your dialog. Hella annoying! I’d rather contemplate the answer than have it served to me by an unreliable source.

We got together with a friend of my husband’s while we were back east. He’s ‘one of those guys’ who whips out his phone to check if whatever is being said is ‘right.’ He read aloud with authority whatever [garbage] he found on the net. But iterating the first thing that pops up on his phone screen is, well, idiotic. Today’s internet makes it impossible to find any real facts without hours of searching multiple sources well beyond Google or Chatgpt, and even then, the information you’ll find is limited to the recommendation engines behind most platforms.

Do you pull out your mobile when you’re on the toilet, in line at the store, even with friends or fam? Text someone? Check your email? Scroll Insta? Look for…whatever? At both airports, on both planes, in line at any store, in most public places packed with people, or even just a few passing by, and most everyone is on their phones most all the time. Take your face out of your phone and look around to see what I’m saying here is real. The TRUTH*. Instant access to the internet through cellphones or tablets are creating a massive addiction problem. People are relying on their connected devices like junkies rely on heroin. And like the drug, it may feel good upfront getting that dopamine rush from instant access to entertaining ‘information,’ regardless how amusing there is little truth to what most are getting from quick searches. And addicted phone users supply far more data to AI engines making them easier to manipulate you with personalized, targeted messaging. The Republicans have used mobile marketing far more effectively than the Democrats. Clearly.

WebMD says I’m supposed to eat bananas for the diarrhea and stay hydrated with water or tea or something with electrolytes, my husband read aloud this morning. Like most today, he’s becoming one of the converted, a true believer in the Internet, whoever he deems them to be.

That’s what I said, I defended. Without looking on the net, I added cuz I was feeling pissed off, and a bit scared of his internet addiction right then. My husband doesn’t go to the toilet without his phone or laptop. The Internet has become his God. And I have no interest in, nor trust in blind believers.

Cellphone and Internet usage, whether for ‘convenience’ or entertainment or ‘information’ is moving humanity in the WRONG direction, away from compassion, empathy, and quality, to idiocracy. It is creating more blind believers than any religion. Your cellphone and the internet are TELLING YOU WHAT AND HOW TO THINK. Think you know why there is no customer service at Macy’s, or why most retail is shutting down? Yeah, Amazon, but more to the point, no one protests their spending their life hours in the long line at Macy’s because they are on their phones, being entertained by messaging to convince us to buy [into], try, subscribe!

GET A CLUE! It costs me (and likely you) MORE to order plane tickets for New Jersey using Chrome than on Edge. Why? Dynamic or Personalized Pricing, except the profit is for the airline, and the assholes who make and manage their SaaS. Google (who runs Chrome) has more data on my spending habits, my income, my ‘purchasing power’ than Microsoft. Clearly. So Alaskan Airlines went with Googles data and charged me over $40 per ticket more. And most everything you buy online now has variable pricing — you are CHARGED MORE the more data you give them through your phone because every site you look at, every platform you engage with, every purchase you make through your mobile is recorded and sold to the highest bidder.

Have I lost you yet? You want to be ENTERTAINED, not brought down with the TRUTH. Look it up and the Internet will tell you I’m a conspiracy theorist. The Internet saves lives! It moves society forward.

Well, it sure has. It’s creating a planet of junkies.

Don’t think of yourself as an addict? Well, if you got this far and are reading this on your phone right now, put it down and look into a mirror. NOT a selfie. A real mirror and then ask yourself to tell you the TRUTH. Most addicts can’t see it — can’t admit to being addicted. That’s why the #1 Rule in Alcoholics Anonymous is first to ADMIT YOU ARE AN ADDICT.

Do you care you are a junkie, addicted to your phone? If you don’t believe you are, then put it down and leave it for two hours. How many times do you think to pick it up? Just check it, quick check, see if it has anything you must know about right now?

It doesn’t. That’s algorithms designed to convince you to stay on your device. That way you are a target for selling — products, services, messaging, belief.

If you are one of the very few junkies who understand mass addiction to corporate talons is bad for society globally, take the Internet off your phone so you’re not tempted to spend hours every day blowing away your life’s time on mindless content meant to get you to blindly believe whatever political agenda or corporate America is selling you.

 — 

*How can you trust I’m not touting conspiracy theories, that I’m telling you TRUTH here? My husband is a software architect that helped design the first recommendation engine [for Netflix]. I have been marketing SaaS startups in Silicon Valley since the dot com boom in the late 1990s, and teaching entrepreneurs developing SaaS and ‘AI’ at Stanford and Cal Berkeley for a decade. Sometimes I wish I didn’t know what you all do not know — that I too could be an ignorant addict like most of you. It’s certainly easier to live with your head up your own ass. Too harsh? Maybe. But really, in the long run, ask yourself what kind of world are you leaving for our children when everyone is a junkie sucking on the corporate tit.

The AI in Your Pocket or WHY TO BAN TIKTOK

by jcafesin, posted in Uncategorized

I’m on Facebook, whining to my friend about a fight with my husband through their IM.

In my typical “melodramatic,” (my husband claims, but I call “passionate”) fashion, I’m furiously typing how much of a jerk he is, how often we fight, basically questioning if the sanctity of marriage is sustainable.

My friend is empathetic. She reminds me that I am always welcome to visit her in Britain, especially if I decide to leave my husband. She’ll help me kick off my newly single life with a bang!

I have no intention of leaving my husband. I am sounding off, as women so often do to other women, about our marriages. And my friend knows this. She also knows her offer is giving me ground, a place to land. She is kind in the extreme, and I am honored to know her.

Unfortunately, Facebook is not so kind. They are collecting the IM exchange between me and my friend. Their data science team then runs Natural Language Processing (NLP) and Machine Learning algorithms on our text exchange. They categorize and classify our exchange to ‘improve the engagement and response’ of their advertiser’s campaigns. In marketing speak we call it “Personalized Targeting.” They also sell our data to their advertisers, and you agree to let them do this when you download Facebook to your mobile, or sign up on your PC to engage with their platform.

In simple terms, personalized targeting means collecting as much data on an individual as possible, then correlating that data with people having the same or similar characteristics and online behavior. With enough data, patterns of our personal behavior emerge. Facebook, Instagram, X, TikTok and every other social network, and most every site we visit puts “cookies” on our devices, essentially tracking where we visit and what we do online. And they use that data against us, manipulating us to buy, try, or subscribe to whatever they’re selling through “Recommendation ‘engines,’” aka algorithms.

RME, right? Another bullshit conspiracy theory.

What IS bullshit is you not knowing any of this is happening, and even if it is, you believe it does not affect you. Every call, every text, every place you search on the net, everything you buy, all your contacts, and every location you are IRL at any given time is taken from your cellphone. The data collected is used to convince you to buy a product, service, or into an ideology.

In fact, “Recommendation” is selling us so much more than business offerings. Rec engines are telling us how to think and what to believe. And we don’t consciously know it. En mass, we are buying into too much of what is being sold to us online, aka “fake news.” The Recommendation algorithms behind Google, Facebook, Insta, X, YouTube…etc., are creating a FEEDBACK LOOP, showing you ONLY what you’ve expressed interest in, or someone like you has engaged with — IMed, emailed, searched, clicked, tried, bought or subscribed. You will rarely, if ever now, get a differing point of view, or opinion other than your own when you engage online. The Recommendation Effect is shifting politics — the global resurgence of right-wing nationalism influencing elections, and the precise reason ex-president Trump was elected in 2016, narrowly lost in 2020, and is projected to win in 2024.

“Collaborative Filtering” is a form of Machine Learning, aka AI, that correlates your characteristics/behavior with people ‘similar’ to you. With enough correlations (data), computers can now see patterns and beliefs of individuals. In other words, if I buy X, and your data correlates with mine, you will likely buy X too. Advertisers use this data to slam you with ads their algorithms ‘think’ that you’ll respond to.

So, after whining to my friend I’m off Facebook and on to my day. I social media market in the mornings for my books and entrepreneurial workshops before I start my day gig. I go to Instagram. My feed is filled with dating site ads, and many are, “Here is your second chance at love,” type campaigns targeting divorced women, or women considering divorce. Or women having a rough patch in their marriage. The ads keep flashing images of happy couples and my heart sinks a little. Instagram is owned by Facebook, in case you didn’t already know.

For the next few weeks, many of the text ads in my feed on Gmail are for divorce lawyers in my area. Sure, I’ve considered divorce. Any couple married for 27 yrs likely has. And with my husband and I still at odds, and I’m feeling lonely, and craving intimacy, these ads present an option to staying married to a man that at the moment I’m not getting along with.

Over the next month or more, usually way more, I get slammed with ads, essentially recommendations for dating sites and divorce lawyers wherever I go online. The more I whine to my friends through IM, even emailing her or others about my marriage, the longer I’ll get slammed with dating and divorce site ads. The idea of dissolving my marriage, once inconceivable which encouraged me to work it out with my husband, is now not only an option but a promising one at that. Beyond just ads, I get recs for articles and blog posts about divorce, and second chances at intimacy, trying to convince me my life would be better if I divorced because ‘the love of my life’ is out there just waiting for me to swipe right.

Facebook, Google, all of them justify their use of Recommendation with marketing like, “more relevant and enjoyable ad ‘experiences,’ delivering content YOU want.”

Seriously? I don’t want to divorce, so why is their Rec engine suggesting I should through the ad content they are continuously serving me?

Simple answer: so their advertisers — the dating sites and divorce lawyers — SELL more.

Conspiracy theory? Bullshit! The conspiracy is that you don’t know, or even care this is happening to YOU too.

Machine Learning and Natural Language algorithms are behind most everything we do online now. They are the gun on the table. But Recommendation engines are picking that gun up, targeting us, and pulling the trigger. Quite literally.

Psychology 101: “Primers” (like the endless dating and easy divorce ads) and “Triggers” (like finding ‘the love of my life’ when I’m feeling lost and alone) are what motivate us to take any action.

Conspiracy theory, my ass. The Machiavellian effects of Rec engines are real. And it is dangerous — socially irresponsible — to let social media and search platforms continue to collect our data and misuse it for profit.

AI is NOT the light at the end of the tunnel to circumvent laborious and repetitive tasks. It really is the freight train comin at us…

Heads up to all you digital marketers out there: SEO based on relevance, link-backs, or even the number of unique hits, is, well, gone for the most part. Returns on Google are now based on Recommendation — what Google’s algorithms ‘think’ you want to see based on your past behavior and the behavior of others similar to yours. Google’s “organic search” returns are also based on how much money they make from any given advertiser. The more they make from, say, Progressive Insurance Corp, the more likely Progressive will be close to #1 in their search returns, regardless of SEO keywords and phrasing.

The Cost of Convenience

by jcafesin, posted in saas, social media

It’s surprising how little I think of my daughter now that she’s living 2,000 miles away at school. We talk on the phone frequently, but since she’s not involved in my daily life anymore, she’s more of an abstraction (when we’re not directly talking), a pleasant thought when she crosses my mind.

I figured she was having the same experience I was when she went off to college. The thought of me made her feel glad (or angry, or… since I’m her mother and that comes with mixed feelings), but I didn’t consider she thought of me often in her busy life. So, when I recently had exploratory surgery looking for cancer, I did not realize she even remembered me mentioning the appointment on the phone a couple of weeks ago.

This morning I’m in my office going through my email. I find one from my husband letting me know he and our daughter signed me up for online notifications of my medical records, including test results, last night while I slept. They gave the MyChart app my husband’s phone number and his email because they both know how much I hate putting my data online, never stopping to consider that my husband would be notified of my test results likely before I would by snail mail.

I’ll be getting my test results by snail mail because I do not want my medical information online. I get that it already is, which my daughter reminded me when I came at her full bore with anger on the phone this morning for signing me up without my permission (after coming unglued on my husband).

It isn’t just my medical records that shouldn’t be online, sitting in a cloud, accessible to everyone from Walgreens to United Health Care [insurance]. It makes my skin crawl that almost every time I want to access anything on the net now, the site attaches ‘cookies’ to my machine that track my usage. Many sites require I fill out forms for entry, collecting, aggregating and categorizing even more of my personal data to sell and/or exploit with targeted marketing.

My daughter is on the medical track studying to become a physician. She works as a scribe in a medical practice, and is an intern at Palomar Medical Center and uses MyChart on the job. So do the patients of the practice and the hospital, she assured me. They all love the convenience of being able to look up their medications and/or test results as soon as they’re posted on their e-chart.

She was trying to sell me on the real world, the one she, and most everyone else lives in daily—perpetually attached to the net via cellphones, laptops and tablets. Banking to paying bills to shopping, my daughter uses these online ‘services’ (which is kind of an oxymoron since these apps make it self-serve), to ‘keep it simple’ while juggling two internships, a job, and a full course load every quarter, including this summer.

Do you understand there is a cost to convenience? I asked her on the phone, after she apologized for setting up the account without my permission and promised to delete it when we disconnected.

She did, she assured me. But she really doesn’t. She’s too young, too many generations removed from WWII.

“The Third Reich was a diagnosis regime, obsessed with sorting the population into categories, cataloging people by race, religion, politics, sexuality, criminality and purported biological, mental and behavioral defects. Nazi officials created massive population indexes that compiled individuals’ medical, financial, educational, criminal and welfare records — even sports club files. By 1942, approx. ten million Reich citizens had been indexed. These files, then, established the grounds for sterilization, deportation and extermination.” (https://lnkd.in/d9txaahS)

Nothing to hide? I rhetorically asked my daughter on the phone, still admonishing her for signing me up for an online account of my medical information and then giving access to her dad via email. She placated my perceived conspiracy theory with, I get it, Mom! I do. It’s likely dangerous to have all our personal information online, but it already is, Mom.

1942 may as well be 1642 to my daughter, and [ostensibly] most of her gen— too far back to remember or care.

I didn’t care about using internet-based services either until the ‘cloud.’ It was mid-2000s and we were all on the free and open information highway when Amazon introduced its cloud-based storage service, but I didn’t get its impact until my bank started offering SaaS [self] ‘services,’ like Direct Deposit and online payments ‘for our convenience.’ At first I didn’t care about that either, as I had no intention of banking online since putting my bank account numbers through unsecured servers didn’t, and still doesn’t seem wise to me. Banking security is another oxymoron, and my internet connection through Xfinity isn’t exactly an impenetrable firewall.

By the mid-2010s cloud computing had scaled, especially with the advent of the ‘smart’ phone. Bank of America started making it hard to come into their branches in-person, cutting its staff in half and forcing customers to wait in long lines to talk to a teller. Many young people adapted quickly to avoid the hassle the banks created, which left a lot of older folks, and holdouts with old tech cellphones like me, having to wait sometimes 45 minutes to deposit a check.

I had a red slide phone with a real [small] keyboard and no internet connection until 2021 when AT&T switched to 4G and forced me to “upgrade” to a ‘smart’ phone [like the rest of the known universe did a decade earlier]. I’ve yet to enable an internet connection on my new cellphone, and don’t use location SaaS apps, ever. I navigate using printed maps, or use my memory the second visit to anywhere I’ve been. With my phone offline and not accessing any location services, at least it stops communicating with nearby cell towers so Google and State Farm [car insurance] doesn’t know where I am on the planet (GPS), or how fast I’m driving. They also don’t know whether I’m in my car, or on a plane, through the accelormeter sensor now inside our ‘smart’ phones which detects motion—whether we’re still, walking, biking, driving, flying.

I used to be among the 2+ billion frequent users of Amazon’s marketplace until every bookstore, hardware store, curio, card and gift shop in my neighborhood closed. And while it’s ‘convenient’ to get things delivered to my front door, not so much when it’s snowing out and UPS won’t deliver to our house on the hill and I need a specific tool to fix my irrigation pipe that froze and busted open. I now drive 12 miles, instead of the 3 it used to be before the local hardware store closed. I’m back to buying my tools directly, in-person, as I do for most everything else I shop for now to support the survival of local businesses.

Intellectually, I know I am fighting Goliath with a slingshot trying to retain even a modicum of my privacy from the Content Monster we call the ‘cloud.’ Stalking us everywhere we go IRL, and visit online on our devices, to everything we buy, to our marital status and genetic offspring, corporations have created and continue to create—unobstructed by laws or ethics—“massive population indexes that compiles individuals’ medical, financial, educational, criminal and welfare records — even sports club files,” or lack thereof since most Americans don’t exercise. Insta, Google, FB, TicTok, ChatGPT and every other big data SaaS app out there is “sorting the population into categories, cataloging people by race, religion, politics, sexuality, criminality,” including biological and mental characteristics of behavioral and genetic health.

Many, in fact most large corps these days are marketing us into buying, and believing (religion, politics, social views and values) by targeting their messaging using the very data we give them with every click on a webpage, swipe on a screen, every text or IM, every form we fill out, every poll we take, questionnaire we answer, and every medical exam or procedure we have now is stored on a cloud, and not just one cloud, but many. Redundancy is key in data storage.

I feel like the Borg is trying to assimilate me into submission of my privacy for the convenience of becoming part of the hive—i.e. ‘cloud’[ed] mind, I tried to explain to my daughter on the phone this morning. And the convenience [of self-service] turns out to be for the corps, killing customer service, tying us up in phone loops, and making their mistakes our problems to fix while continually charging our credit cards their monthly fee. So much for the convenience of AutoPay.

Mother, my daughter proclaimed in all seriousness, all our information is already online and in the cloud, or separate clouds that are all connected, or whatever, and there’s nothing any of us can do about it. I signed you up for MyChart last night because I want you to get your test results as soon as they’re posted and then share them with me so I can stop worrying, or, at least know what is going on with you. I love you, Mom, and I feel really scared about your biopsy results.

Heavy sigh. She played the Love card.

Assimilation is hard to resist when delivered by those you love most.

I apologized for making her worry, and again felt surprised that my daughter remembered and was concerned about my biopsy. I promised to tell her the test results as soon as I get them, which is likely a lie, unless they’re good. I’ll need to privately process bad results before making her worry even more.

Regardless of whom I choose to share my biopsy results with, they are mine alone to share, or they should be. The fact is, my insurance company will know if I have cancer before I will. If my doctor prescribes me drugs, Wallgreens will know what kind of cancer before I will by snail mail. Under the Affordable Care Act, my insurance can not charge me more, or exclude coverage for pre-existing conditions, but get another Republican president, and that can change. We’ll go back to leaving diabetics to the disabled uninsured.

My world growing up was much like my parents. In my day, corporations worked for their customers and clients. With the advent of SaaS and the ‘aide’ of apps, we are now all products of these corporations selling us on using technology with the lie of ‘convenience’ while hording our private information to maximize their profits.

Nothing to hide? Nazi Germany won’t ever happen here?

  • Trump, and his millions of minions.
  • Fox ‘News.’ Newsmax. Breitbart…etc.
  • Conservative Christians
  • Catholic Supreme Court (8 out of 9 justices)
  • Neo-Nazis
  • White Nationalists/Supremacists/Warriors
  • …etc.

SaaS Apps that F**k You

by jcafesin, posted in saas
Saas Apps that Screw You
or
Why U Can’t Get that House, that Job, those Tickets…

I’ve been house hunting on REDFIN for over 5 yrs with no luck. The homes I want are either too expensive, a flat-out ripoff, or an offer is accepted within 24 hrs of listing. We’ve bid on 5 houses, and we’ve been ‘out bid’ every time.

I’ve defaulted to using Redfin.com almost exclusively, as they released MLS (Multiple Listing Service [of homes for sale]) data within minutes of the broker’s listing. ZILLOW, REALTOR.com, and their like often show new MLS listings hours later.

I assumed that Redfin was helping me find a home. But what this SaaS (Software as a Service) offering is really doing is screwing most potential home buyers like you and me. Making MLS listings available the moment a property is listed for sale to everyone online, globally, does NOT ‘level the playing field.’ Democratizing MLS listings introduces 50+ interested buyers at every doorstep, jacking up housing prices with fierce competition for the same property.

Real estate brokers love this software! They now give you access to their paid MLS subscription (Matrix), knowing we all get it from Redfin anyway. Promoting “competitive bidding” makes them richer with every sale.

Book a trip on HOTELS.com or EXPEDIA lately? Ever? If you use travel apps you are spending more than you need to. Guaranteed! You’ll get a better hotel rate if you call the places you’d like to stay, and talk directly to their front desk. I’ve booked family vacations for 21 yrs now, and every single time, without fail, from Victoria, Canada, to Venice, Italy, the rates are cheaper if you book directly by calling the places you plan to stay.

The original idea with travel apps was they’d buy in bulk and sell at a discount. But like Pets.com, these sites quickly learned the destinations were not very flexible on their rates, so they ‘pivoted’ their SaaS with marketing. They sold users on ‘Packaged Deals,’ but you’ll be locked in to their ‘deals,’ which often aren’t ideal, and your vacation will cost more booking through them, even though they advertise that they save you money. Travel apps offer you no real value, and often rip you off, adding charges to cover the cost of maintaining their business.

Same goes for most middlemen SaaS offerings. It cost money to run their platforms, and they pass that cost on to their paying customers.

Ever use ANGIE’S LIST, or HOME ADVISOR, or THUMBTACK to get recommendations for services from contractors to dentists? Most of their good ratings are LIES. Angi’s, and their like, are advertising platforms. They are like Phone Books in the olden days. The BUSINESS PAYS these SaaS apps to have their name appear in search results. Even on Angi, the listing may be free, but your business will be buried in their search returns if you do not pay their ‘premium’ rate. Few (if any) of the good ratings and reviews awarded the businesses are real. Either the business solicited friends and family to post good reviews, and/or they hired an outside marketing firm to create high ratings (usually from India or the Philippines doing click scams). Angi and their like bury the negative reviews (as does Google), as pissing off their paying clients would be bad for their SaaS business.

These SaaS recommendation sites say they do a standard background check, meaning criminal records to professional license, but that’s about it. A few say they reach out to the vendor’s customers by phone, which they may, but with contacts the business gives them. Maybe they get the wife of the vendor on the phone, and of course, she just loves his work! High ratings mean you’re more likely to hire them. And the business is more likely to keep paying Angi and Thumbtack to appear on their lists.

Developers and marketers of middlemen SaaS apps will argue they are “doing good” for the world, whatever that means. (Doing good for them?) They are ‘setting information free to form an egalitarian society,’ Silicon Valley types profess. But I’ve already established that these apps, and their like jack up the cost of goods and services, as IRL middlemen do. Creators of middlemen software will tell you they are offering you a ‘convenience.’ Bullshit. With a few clicks you too can book flights, hotels, car rentals, arrange appointments with contractors, find a [good] dentist. Do your research and go beyond Google to Bing, DuckDuckGo, Reddit, ChatGPT, Nextdoor…etc., and you can find all kinds of information about a company or vendor, including reviews across a broad spectrum, not just the paid ratings on Expedia or Angi.

Most SaaS apps today require you give them a ton of personal data to utilize their ‘service.’ Additionally, they put ‘cookies’ on your mobile and PC that track everywhere you go online, and IRL (through your phone). Not conspiracy theory. Cookies (sweet and inviting name, right), track and log your behavior to ‘improve your overall [online] experience,’ as well as more tightly target you with advertising the app believes you’re more likely to respond to.

Ever wonder why entertainment events have gotten so expensive? The only way to buy tickets these days is through a SaaS app like TICKET MASTER. And you better hope when you log on the broker site doesn’t crash, or sell you fake tickets, or sell out in the first 3 minutes with millions vying for the same show. And good luck getting a refund if you need to cancel, or the event is canceled. The software IS the service, which generally means little to no actual customer support.

Wanted to go see Barbie a week after it opened with my daughter on her short visit home from college. There were no tickets available at any theater within a 100 mile radius the 5 days she was home because they’d all been purchased in advance online. Before the ‘convenience’ of apps like FANDANGO, or AMC, or REGAL, we’d at least have had a chance to see the movie if we waited in line, even if it meant getting to the theater early to ensure we got tickets. It is neither convenient nor cost effective buying movie tickets with SaaS apps. In addition to the high costs of the tickets, these movie apps charge an additional fee for ‘online processing.’

Look for a job on LINKEDIN or INDEED lately? Find a job post that interests you, and even if the ad has been online less than 24 hrs it still has hundreds of applicants. You’d better have one hell of an amazing skill set, and a CV with all the right keywords that fit the exact niche of the job requirements to get noticed among your competition.

Democratization [a la Google]:

  • The introduction of a democratic system or democratic principles.
  • The action of making something accessible to everyone.

SaaS developers and marketers inject this buzzword into most pitches these days. They’re democratizing the web, upholding democracy, doing good, they’ll tell you. Not sure how many buy into this rhetoric to make themselves feel and appear philanthropic, or it’s all a big sales pitch while they’re dreaming of a billion dollar acquisition or going public and becoming instant millionaires.

Seriously, how convenient is it being robbed of our money and information every time we use software ‘services’?

Let’s get real. Democratizing MLS listings—making them accessible to everyone on the internet—is a BAD IDEA for home buyers, now forced to compete for a home against 20 other offers, a third of those offering cash by corporations that can afford to pay tens of thousands over asking. Democratizing movie tickets forces movie goers to buy tickets sometimes weeks before the film’s release without ever hearing if the movie is any good. Democratizing plane tickets to hotel reservations raises the cost of travel for everyone by exponentially increasing the demand.

Democracy [a la Google] “is a system of government by the whole population or all the eligible members of a state, typically through elected representatives.” As for upholding democracy, I had no representation to help me get back the over $300 AMAZON PRIME ripped off from me when they signed me up without my knowledge and then made it almost impossible for me to cancel the account.

We are not a democracy, as this country is run by big business, in particular FAAMG (Facebook, Amazon, Apple, Microsoft, Google), the gatekeepers of our personal data run [a muck] by greedy, unregulated children.

Want to know why you can’t afford to buy a home today?

Is the cost of events and movie tickets keeping you home watching NETFLIX (yet another SaaS app that eats up your money, and worse your life’s time, but at least they deliver entertainment)?

Even ChatGPT could not give me an estimate on the number of SaaS applications online today. (It had no clue what ‘middlemen’ software is.) The consensus of search results from multiple sources agree the SaaS industry is growing so rapidly, virtually exponentially, estimates have to be based per industry. According to Statista, the SaaS industry is worth $197 billion U.S. dollars and estimated to reach $232 billion by 2024.

While many SaaS apps provide value, especially for running a business, from CRMs, to CMS, to ERP, most consumer-facing middlemen SaaS apps are not only valueless, they are dangerous. Sucking people in with lies about savings on movies or when booking travel through their app; democratizing information making it impossible for anyone but the uber-rich or cash-flushed corps to act on, and rising the cost of, well, everything, ultimately is neither convenient nor cost effective for 99% of us.

The Fatal Flaw with AI

by jcafesin, posted in business, careers, christianity, christians, marketing, recommendation, Silicon Valley, startups, technology

Saw #60Minutes last night with Google’s CEO #SundarPichai on the current state of #AI.

The opening bar, the interviewer, #ScottPelley, asked #SissieHsiao, Google’s VP, what Google’s new chatbot, #Bard, is for.

“It’s really here to help you brainstorm ideas to generate content like a speech or a blog post or an email,” she said with confidence, that made my skin crawl.

So, she’s suggesting that we shut off our brains, and rely on more software to construct our personal content. Let’s all stop exercising our neural connectivity to do tasks like writing an email, or posting a blog, like this one, that requires disciplines in linear thinking, quantitative and qualitative reasoning, real news research, and engagement of my MIND to construct. Ms Hsiao is suggesting that doing these tasks that demand, and PROMOTE brain power are worthless wastes of our time, and that Google’s AI can not only do better, but quicker.

So, Ms. Hsiao, where does that leave human brain power, assuming we aren’t all paid the big bucks by Google to fuck up humanity even more than you already do? A hint, honey: STUPID. Do that research Google, and even your software will find recent data that humanity is getting dumber:

…etc.*

Next, Scott Pelley was “speechless” that Bard made up a story from Hemingway’s six-word flash piece.** Mr. Pelley was so overwhelmed, he said, “Bard appears to possess the sum of human knowledge.”

BULLSHIT.

Bard does not know what it FEELS LIKE to be humiliated, admired, disrespected, loved. It does not know what it FEELS LIKE about anything. It does not know compassion, or empathy, regardless of what words it spits out because these things are ACTIONS! Words, like, “Our hearts and prayers are with the victims,” of the latest mass shooting, are meaningless, like so much of AI.

Beyond Bard having no knowledge of FEELINGS, it also does NOT have the “sum of human knowledge,” because Google scraps the internet, and every email exchange, and text conversation you have.

I gave away all my albums when CDs came out, thinking I’d replace them with disks, except I like obscure alternative music, and most of my record collection never made it to CDs. Just like MOST of human knowledge is NOT on the internet, and in our texts. Sorry Google, even YOU don’t have access to MOST OF HUMAN KNOWLEDGE, so your #MachineLearning data sets are woefully inaccurate. Which brings me to the pic for this post…

In the picture attached about the New Testament, Scott Pelley asked Google’s chatbot, Bard, to “summarize the New Testament.” In 5 seconds, Bard came back with “The New Testament is the story of God’s love for humanity, which was revealed through Jesus Christ.”

BULLSHIT.

The actual Bible is filled with a jealous, angry, vengeful god (Corinthians 10:22; 2 Corinthians 11:2), who murders millions of people at his whim. Jesus is hateful to Jews (John 8:44) and others. He tells parables in which beatings, and even killings, of household slaves are affirmed as ‘disciplinary measures’ (Luke 12:45-47). Revelations, the last chapter in the New Testament, tells of God, and Jesus inflicting the “punishment of eternal destruction,” (2 Thessalonians 1:5-10) on anyone who doesn’t agree with, or believe in them. Strip away blind faith, this is called TOTALITARIANISM.

So why did Google’s Bard call the New Testament a “story of God’s love for humanity?” My human interpretation of the New Testament is, “The New Testament is a collection of violent stories that center around two jealous, angry narcissists who inflicted hardships, loss, plagues, and other forms of gruesome violence on humans.”

Google’s AI engine is trained on ALL THE DATA ON THE INTERNET, and your texts, and your emails, and everything you do on your phones, and ‘smart’ devices. This includes digital marketing—all those annoying ads—but also what people are saying, via texts, and posts, and blogs…etc., about any given subject. At least 80+%† of the U.S. identify as religious, or spiritual. Christianity alone touts 64% of the U.S. as believers, and, by far, puts out the most advertising. Christian marketing is close to a trillion-dollar a year industry.

Bard is a combination of Machine Learning, Natural Language Processing, Deep Learning…etc, algorithms. That’s it. Garbage scraped from the internet and into the AI software, like Christian advertising, and people chatting up their spiritual beliefs, leaders, and groups, led Bard to spew Garbage Out—i.e. its positive, loving spin on the New Testament—even though the book itself, well… isn’t.

Since 99.999%…etc. of all that data Google’s collecting confirms both Bibles are good, righteous, and loving, Bard LEARNS that these books are, in FACT, what most everyone says they are. Google’s AI WEIGHTS the importance of data by consensus, NOT TRUTH, or even FACTS. Truth by majority consensus, like Germans who became Nazis, or religious believers convinced their religion is the only ‘truth.’ If only 30% of data collected on Christianity, for example, were positive, Bart would likely not have come up with the nonsense it did. If Scott Pelley hadn’t been religious himself, and questioned Bard’s translation of the New Testament, or the CEO of Google had pointed out that their AI is a WEIGHTING SYSTEM, where it places more ‘value’ on the masses than the FACTS, perhaps those of you who’ve read this far will get how dangerous these continuing developments in AI really are.

Another question from Scott Pelley: “Is Bard safe for society?”

Sundar Pichai: “I THINK so…”

—

**Human Idiocracy:

  • How many of you remember (or ever learned) phone numbers, now that you have them on speed dial. (Why does it matter? Try calling your kid in an emergency without your contacts list).
  • Who remembers, without the help of Google Maps, how to get to a place you’ve only been to once? Or even 20 times? For that matter, which of you even knows how to read a real map?
  • How many of you even know that the “news,” and information you’re getting through Google (or any) Search is only a fraction of what is on the internet, and worse, it is a reflection of how YOU think, delivered to you via recommendation engines that reinforce your own perspective? Essentially rec engines make you THINK you’re smart, but only make you dumber by serving up no other perspective than your own.

**Bard’s AI story, prompted from the words of Hemingway’s 6-word tale: “For sale. Baby shoes. Never worn,” missed the subtext of Hemmingway’s words entirely. No one buys baby shoes for a child yet to be born, which Google’s AI story suggests. Hemingway’s story, (and the original he stole it from), is about the loss of a baby already born. Infants get booties. Baby’s get shoes. So, it’s likely the baby was a year or more in age. Bard missed all of this completely, and made up a story virtually unrelated to Heminway’s 6-word tale.

† People who identify as nonreligious, but claim to be spiritual, are known as “NONES”.

The Truth About Mark Zuckerberg

by jcafesin, posted in Uncategorized

IMAGINE working your ass off all through high school, studying instead of partying, volunteering with school and community groups so you can into a good college. You send out your applications, to Stanford, Harvard, Princeton, as you have the 4.8 GPA, and all the right clubs on your resume. Your mom kisses each envelope before mailing, “for luck,” then hugs you, with her silent prayer that you’ll be accepted everywhere, that the world will see her beautiful daughter the way she does.

Pins and needles until the letters start coming in, or maybe they won’t, and no college will want you, keeps playing in your head, until February rolls around and letters DO come. Cal Berkeley wants you! UC Davis wants you! Stanford wait-listed you. And Harvard ACCEPTED YOU!! You’re dancing in the kitchen with your mom, dad, and little brother, laughing, hugging, celebrating your achievement of hard work and tenacity. For the moment, you let yourself bask in the glow of your family’s pride.

August comes round, and you are settling into your dorm room at Harvard. Your roommate is nice enough, though she’s hardly there. Unlike you, she’s very social. She got into Harvard on her daddy’s dime. He went there. She had a 3.6 GPA, but got a free pass into the school, as did ex-president George Bush Jr (with a 2.35 GPA). If nothing else, Harvard is incestuous. Many of Harvard students are related to past students, with money.

You love your classes. Your professors. A few months into your Harvard experience you are doing well academically, even if you haven’t made any real friends. You assure your mom you’re fine, though you don’t tell her you’re feeling more than a bit lonely. The popular girls, like your roommate, came in with money, and come from money. They dress trendy, buy expensive, look sharp, act confident. Make it in Harvard, or not, they have no worries after school. The rich rarely have to worry like the rest of us.

You come back to your empty dorm room one afternoon, turn on your computer, and are about to get started on the paper you have to write for Expository, but the image on the screen stops you dead. Your face stares back at you, next to some other young woman. Under her picture it says, “HOT!” Under YOUR PICTURE voters say you are not.

This is the beginning of Facemash, which eventually became Facebook. This is MARK ZUCKERBERG’S idea of fun—making women feel like shit for his entertainment. IMAGINE what that girl must have felt when she saw NOT under her Harvard profile picture. IMAGINE if it was YOUR CHILD. OR YOU.

And here’s what ZUCKERBERG said the first night he released Facemash: “I almost want to put some of these faces next to pictures of some farm animals and have people vote on which is more attractive.”

This is MARK ZUCKERBERG then, and THIS IS MARK ZUCKERBERG NOW! He is still the same ugly, petty, small man/child, pulling the same ugly crap, indifferent to anyone but himself, ignoring the pain he is causing across the globe now. Zuckerberg was already a second year student at Harvard. He was not a child. If ZUCKERBERG was a decent man, a man of goodness, not cruelty, he never would have COPIED HOT OR NOT, an app that was already out there. Zucky just ripped it off! To debase Harvard WOMEN. Shame on you ZUCKY, and your MAMA and PAPA, for not teaching you how to treat others with respect and kindness!

ZUCKERBERG is still indifferent to anyone but his own needs, even TODAY. His Facebook recommendation engine helped get TRUMPY ELECTED! And he’ll likely do it again. How? His recommendation engine only shows you what ZUCKY WANTS YOU TO SEE. You do NOT see all your connection’s posts. ZUCKY WON’T LET YOU. He shows you only posts that REFLECT YOU. It helps his advertisers sell you more, to show you only what you’ve shown interest in, or people like you have clicked on. We are all merely seeing posts that reflect our own opinions now.

ZUCKY only sees his own reflection too. It’s what allowed him to debase women at Harvard. It is allowing him to keep his screwed up recommendation engine on and running, as you are more likely to BUY from people reflecting your position. Russians, Republicans spreading lies, ZUCKY doesn’t care. He cares about getting and keeping advertisers. His “fake news” AI department is a joke. I know someone working there, and they tell me he really isn’t trying to stop it at all. It doesn’t serve him to do so. He wants advertisers, and you don’t get them, and keep them, limiting ad sales.

He got lucky debasing women from an app he RIPPED OFF. Now he’s god, to so many. Sadly, they are so blinded by his “success” and they can not see the ugly little man/child he was @Harvard, and still is. Humans get our moral fiber between 0 – 8, maybe up to 10 years old. He clearly didn’t get much moral guidance from his parents. And amoral people rarely change. They need a brick to the head, to ‘hit bottom,’ and ZUCKY ain’t fallin any time soon. Now, he’s guiding the world to disaster, to make money from advertisers, to keep FACEBOOK and INSTAGRAM going. (And this is what Millennials, and MBAs deem “success.”)

Now he’s on to #THREADS, to collect MORE DATA on you to SCREW YOU, this country, the world. Don’t let him! Don’t get on THREADS!

My hope, MARK ZUCKERBERG, is that you learn to THINK beyond yourself, and to ACT with kindness and empathy, instead of what you were obviously raised to be— mean, thoughtless, sexist, totally and completely self-interested. Your power was wielded by the wealth of your parentage, mere chance you were born into money—dumb luck, literally. Imagine how you and your wife, #PriscillaChan, would feel if YOUR DAUGHTERS, #Maxima and #August, were voted NOT HOT, deemed UGLY their first year at Harvard, as no doubt they’ll go there with the money you have made on the trillions of wasted hours all of us have spent on FACEBOOK and INSTAGRAM , and coming soon THREADS.

#DeleteFacebook

#DeleteInstagram