Tag: marketing

R.I.P. Information Hwy

by jcafesin, posted in Uncategorized

I’m watching The Politician on Netflix while working out. Deep into the second season, the scene unfolds on a teen and mom in their kitchen, arguing about which state senator to vote for in the upcoming New York election.

Teen is a first-time voter, just 18, and wants to vote for the 24 yr old male candidate running on the Green ticket, vs. the mid-aged female 20 yr incumbent, virtually unchallenged in every election till now.

“Boomer,” the child mocks her mother who is listing the contributions of the older incumbent against the sole climate platform the 24 yr old is running on. “The world is gonna end in 10 yrs, Mom.”

“I am barely a boomer, okay?” the mom defends. “So don’t throw that shit at me,” she says. “And the world is not going to end in 10 yrs, Jayne!” She goes on and lists all she does for her daughter, the vegan cooking, the composting, and even the hyper-vigilant recycling her child insists on. “And still, I am the problem, according to you.”

“Not YOU, Mom. People your age.”

Right about now I feel my body tense as I run on the machine. I AM her mother’s age.

“Let me tell ya something, Jayne. People YOUR age think you know everything and you are fucking naive. When I was your age, I thought I knew everything too.”

“We’re not naive, Mom. We’re INFORMED. You had, what, like two newspapers, three networks. I’ve got a SUPER COMPUTER in my pocket.”

She is, of course, referring to her cellphone, and, in fact, showing the viewer how naive this child really is.

Unfortunately, Mom didn’t come back at Jayne. Mom doesn’t know (nor the writers of the show apparently) that the SUPER COMPUTER in both their pockets, well, isn’t informing them of anything but what they already believe. So, in effect, it is MANIPULATING this ignorant, yet rather arrogant child, and anyone else who believes they have a SUPER COMPUTER in their cellphone.

The cellphone you all carry around, (as I don’t have a smartphone, so really, it is all of you), is a RECOMMENDATION ENGINE. It isn’t INFORMING you, it is RECOMMENDING you read, watch, buy, and even think about what Google, Facebook, Instagram…etc., wants you to. Every social platform you are on, every YouTube vid you watch, every document you SEARCH for, shows you what they think you will be RECEPTIVE to. Marketing pros know that it’s off-putting to get information opposed to what we already believe, regardless of the truth in the information. And they want to endear themselves to customers, not piss us off.

Today’s internet is NOT unlimited access to unfettered information like the world wide web once was. You’ll be hard-pressed to find anything through SEARCH that isn’t already somewhere in your belief system. Searching for anything now, you will only get back what Google thinks you should see, to manipulate you to buy the offerings, or into the messaging of their affiliate marketers. A crystal-clear example of this can be seen in the Netflix film The Great Hack. Russia paid Google and Facebook fortunes in ad campaigns pushing the conservative Republican agenda to get Trump elected.

Now, the internet is a MARKETING ENGINE to make these social media platforms money. Every time you log onto Instagram, Facebook, YouTube, or Google, they ‘scrape’ your posts, simultaneously putting ‘cookies’ on your mobile and laptop to follow you wherever you go on the net, and in real life. Your mobile has an accelerometer in them, which says how fast you are moving, and GPS to inform Google and their like where you are on the planet, revealing when and where you shop, what you buy, how much you spend, what you read, watch, glance at, or frequently visit.

Machine Learning, Natural Language Process, Deep Learning, AI, are all software processes that analyze all that data from trillions of posts, texts, IMs, and searches, and then CORRELATE that data for patterns of behavior through COLLABORATIVE FILTERING.

COLLABORATIVE FILTERS [à la] Wikipedia:

Collaborative filtering is a method of making automatic predictions (filtering) about the interests of a user by collecting preferences or taste information from many users (collaborating).

In other words, gathering and filtering your data from the net tells Google and Facebook what you (and those like you) will likely buy, or what rhetoric you’ll likely believe in the future. Then these social platforms slam you with marketing targeted AT You, not “For You,” as they claim.

They tell you it’s to HELP YOU find things you’ll like quicker. But this is a flat-out lie. They want to SELL YOU offerings and ideas supported by their affiliate marketers (like Russia).

Google SEARCH is the only way to find anything now, locally or globally, since phone books don’t exist anymore. But Google is ONLY returning the businesses buying the most ad space and spending the most money on their platforms. I used to get pages and pages of returns on any given subject 10 yrs ago. Now I only get a few pages before Google says, “We have omitted some entries very similar to those already displayed.” And while they do indicate you can search the omissions, this too is a joke. Google simply will not give you information that they feel you don’t need (and won’t serve their agenda), based on your internet and cellphone usage history.

My 19 yr old daughter, and most of her friends, are on the same page as Jayne in The Politician. They are simply ignorant of what it is they are addicted to, and how their phones are manipulating them to THINK, FEEL and ACT the way these social platforms and their affiliate marketers want them to. She is SURE that “no one is manipulating ME, Mom!” She “knows” when she’s being hit with ads, and she “just ignores them.”

BULLSHIT.

My daughter, you, me, can’t ignore them when we don’t even know they are happening while we IM through Facebook on our mobile.

Example:

Mary is IMing a good friend on Facebook, whining about her marriage “in crisis.”

Facebook’s algorithms are scraping her and her friend’s IM for SENTIMENT ANALYSIS to find out where Mary might be vulnerable to purchase something…anything really, as FB has advertisers that sell just about everything.

The next ad Mary sees on her mobile is for a singles dating site. The ad is targeted at divorcees, showing an older woman having fun with a stunning man, and the copy says, “Your second chance at true love.” In a few short sentences, the copy describes the relationship you’ll find on their site like a Cinderella story, the evil stepmom played by the partner’s spouse.

A while later, Mary goes on to YouTube, and the next series of ads she sees vacillate from singles dating sites to divorce lawyers. The ads appear on the side of her emails, and in her Instagram feed, and most anywhere she goes online.

Mary never mentioned divorcing her husband when IMing her friend. She’d not even thought of it, really. In fact, she’s frequently sounded off about her relationship to friends through IM, as many do. And it isn’t the first time Mary has gotten these dating and lawyer ads. It’s been going on a long time now, one ad after the other every time she even posts a back-handed joke about marriage in general, regardless if through her phone or laptop. And after this last fight with her husband, well, like the ads keep saying, Mary deserves more! Like the ads say, she can find someone better than her husband. And like the ads say, a divorce will, “Open her life to the possible!”

These ads appear whenever Mary is feeling vulnerable about her marriage. (Marketing is an iterative process.) And instead of looking to make it work with her husband, after a while all Mary wants to do is divorce and open her life up to new possibilities.

To Google, Facebook, Mary’s divorce is a WIN! Their algorithms and the engineers who code them don’t know they’ve torn apart a family, for their profit. The software did its job and rewarded their advertisers. Some lawyer who advertises on their site just got themselves a client. Some dating app that spends millions annually in affiliate marketing on their platform just got a new subscriber. Multiply that with the hundreds of thousands of businesses doing affiliate marketing on the net, and you have, well, today’s internet.

NOT a SUPER COMPUTER. And no longer, “The Information Highway.”

But simply a RECOMMENDATION ENGINE, a marketing tool in which YOU are a PRODUCT of the platforms you frequent.

The TRUTH about Mark Zuckerberg

by jcafesin, posted in Uncategorized

IMAGINE working your ass off all through high school, studying instead of partying, volunteering with school and community groups so you can get into a good college. You send out your applications, to Stanford, Harvard, Princeton, as you have a 4.8 GPA, and all the right clubs on your resume. Your mom kisses each envelope before mailing, “for luck,” then hugs you, with her silent prayer that you’ll be accepted everywhere, that the world will see her beautiful daughter the way she does.

Pins and needles until the letters start coming in, or maybe they won’t, and no college will want you, keeps playing in your head, until March rolls around and letters DO come. Cal Berkeley wants you! UC Davis wants you! Stanford wait-listed you. And Harvard ACCEPTED YOU!! You’re dancing in the kitchen with your mom, dad, and little brother, laughing, hugging, celebrating your achievement of hard work and tenacity. For the moment, you let yourself bask in the glow of your family’s pride.

August comes around, and you are settling into your dorm room at Harvard. Your roommate is nice enough, though she’s hardly there. Unlike you, she’s very social. She got into Harvard on her daddy’s dime. He went there too. She has a 3.6 GPA, but got a free pass into the school, as did ex-president George Bush Jr (with a 2.35 GPA). If nothing else, Harvard is incestuous. Known as ‘Legacy students,’ over a third of Harvard students are related to past students, with money.

You love your classes. Your professors. A few months into your Harvard experience you are doing well academically, even if you haven’t made any real friends. You assure your mom you’re fine, though you don’t tell her you’re feeling more than a bit lonely. The popular girls, like your roommate, came in with money, and come from money. They dress trendy, buy expensive, look sharp, act confident. Make it in Harvard, or not, they have no worries after school. The rich rarely have to worry like the rest of us.

You come back to your empty dorm room one afternoon, turn on your computer, and are about to get started on the paper you have to write for Expository, but the image on the screen stops you dead. Your face stares back at you, next to some sexy female student. Headline reads, “We were let in for our looks? No. We will be judged by them? Yes.” Subhead says, “Who’s Hotter? Click to choose.” Under YOUR PICTURE voters agree you’re not.

This is the beginning of Facemash, which eventually became Facebook. This is MARK ZUCKERBERG’S idea of fun — making women feel like shit for his entertainment. IMAGINE what that girl must have felt when she saw NOT under her Harvard profile picture. IMAGINE if it was YOUR CHILD. Or YOU.

And here’s what ZUCKERBERG said the first night he released Facemash: “I almost want to put some of these faces next to pictures of some farm animals and have people vote on which is more attractive.”

This is MARK ZUCKERBERG then, and THIS IS MARK ZUCKERBERG NOW! He is still the same ugly, petty, small man/child, pulling the same ugly crap, indifferent to anyone but himself, ignoring the pain he is causing around the globe now.

Zuckerberg was already a second-year student at Harvard when he began Facemash. He was not a child. If ZUCKERBERG was a decent man, a man of compassion, empathy, not cruelty, he never would have COPIED HOT OR NOT, an app that was already out there. Zucky just ripped it off! To debase Harvard WOMEN. Shame on you ZUCKY, and your MAMA and PAPA, for not teaching you how to treat others with respect and kindness!

ZUCKERBERG is still indifferent to anyone but his own needs, even today. His Facebook recommendation engine helped get TRUMPY ELECTED! Twice! How? Facebook only shows you what ZUCKY WANTS YOU TO SEE. You do NOT see all your connection’s posts. ZUCKY only shows you posts that REFLECT YOU. Upset about inflation? FB will show you Russian and Republican advertisers (disguised as friends and connections) who sell you that Trump will fix the economy. We are all merely seeing posts that reflect our personal concerns and opinions now.

ZUCKY only sees his own reflection too. It’s what allowed him to debase women at Harvard. It is allowing him to keep his screwed-up recommendation engine on and running. Republicans spreading lies, ZUCKY doesn’t care. He cares about getting and keeping advertisers. His “fake news” AI department is a joke. I know someone working there, and they tell me he isn’t trying to stop it at all. It doesn’t serve him to do so. He wants advertisers, and you don’t get them, and keep them, limiting ad sales.

He got lucky debasing women from an app he RIPPED OFF. Now he’s god to so many in Silicon Valley. Sadly, they are so blinded by his “success” that they cannot see the ugly little man/child he was @Harvard and still is. Humans get our moral fiber, our value systems, between 0–8, maybe up to 10 years old. Mark clearly didn’t get much moral guidance from his parents. And amoral people rarely change. They need a brick to the head, to ‘hit bottom,’ and ZUCKY ain’t fallin any time soon. In fact, Mark’s aligned himself with powerful Republicans to protect his self-interests.

The spoiled, self-serving brat is guiding the world to disaster after reaping huge profits on fake news without restraint to get Trumpy elected again. We now have a fascist running our country [into the ground] for the second time. Why? On top of getting him elected again, ZUCKY is paying Trump millions (billions?) to stop the Fed’s from breaking up Mark’s META monopoly.

MARK ZUCKERBERG, your power was wielded by the wealth of your parentage — mere chance, dumb luck. You’ve prioritized status and image over compassion and authenticity. Behind every great fortune is a great crime. Your crime, Mark, is the narcissist you’ve chosen to be.

Imagine how you and your wife, Priscilla Chan, would feel if YOUR DAUGHTERS, Maxima and August, were voted NOT HOT, deemed UGLY their first year at Harvard, as no doubt they’ll go there with the money you have made on the wasted hours all of us have spent on FACEBOOK and INSTAGRAM.

DELETE Facebook

DELETE Instagram

Parenting

Trump

Musk

WhatsApp

Engage in Learning About People

by jcafesin, posted in Uncategorized
Marketing 101: How to motivate people to DO what you want them to do…

An entrepreneur recently asked me: “What specific skills or knowledge do you believe will be most crucial for aspiring entrepreneurs in 2025 to navigate this complex and dynamic environment?”

My response: “The greater understanding one has of what motivates people, individually and in groups, the greater chance of success in any field. The trick — how to open yourself up beyond just yourself to become aware of those around you.”

Most of us live inside our own heads, thinking about whatever, but rarely watching others closely. Time to step outside your own head, and think differently. To become proficient at marketing, you must watch what people DO to understand what attracts our attention and motivates us to ACT — buy; try; subscribe; give.

All of us engage in marketing every day of our lives. We market to ourselves to exercise, eat right, take care of business when we really would rather be binging Netflix. We market to our kids to get good grades, clean their rooms, make friends IRL, not just on their devices. We market to our partners to be fair and equitable. We market to potential bosses for a job, or actual bosses or clients to sell them on our efforts.

I teach Lean Startup Marketing @Stanford. I also mentor startup teams and individual entrepreneurs with an idea they want to license or build into a sustainable business. Below is one of the first Challenges I give my students to help them become proficient at marketing — i.e. motivating people to do what we want them to do.

CHALLENGE #3

1. For ONE WEEK, seven full days, observe and journal about the people you see (at work, at home, at Starbucks). Watch what we actually do, (not what we say we will), and write down what you observe, into your laptop, onto your phone, or actual pieces of paper.

• Keep each observations under 100 words (preferably less). Observe and journal only scenes to which you play no part. You must be an impartial observer of what you choose to describe.

• Create separate documents per day with [at least] five observations of any individual’s behavior, or of two or more people interacting. Observations can be people at school, work, or someone at a cafe, but you must not have any interaction within the scenes you observe and document.

• OBSERVE CAREFULLY, and write down only what you see and hear. Do NOT add or embellish anything you see when documenting your observations. Do NOT judge, or give your opinion on what you see. Simply transcribe each event as they unfold.

Choose to document scenes of interest. Do NOT describe someone passing you on the sidewalk staring at their cellphone like everyone else you pass by. NOTICE the subtleties, if they exist. What are they doing on their phone (if you can see)? Three out of the five cellphone screens that I could see at Back-to-School night at my kids high school, the people — mostly women, mid 30s to late 50s, White and Asian, upper-income — were checking their email, or Facebook feed, or playing some inane online game like Candy Crush.

Pay close attention to your subject’s mannerisms, how they talk — expressive, with a lot of hand gestures? Low key, quietly leaning in to whomever they are speaking? You may see an extreme expression like a frown, or a broad smile or outright laughter, but try NOT to interpret an expression as “they looked bored,” or “happy,” or any other judgment call. Do NOT give any interpretation of what you see. Write only what you observe and hear watching any individual, couple, or group of people.

2. Log Demographic, Geographic, Psychological, and Behavioral data:

• Title each entry with the DATE, TIME and LOCATION of each observation.

• Start your observation with gender, age (approx.), race, and other obvious demographic data, like someone wearing a religious symbol, we can assume they follow that particular religion.

• Note mannerisms and behavior. Does your subject look away when someone looks at them? Do they boldly stare back? Solicit conversation with someone close by, or are so absorbed in their cellphone they hold up the line at your cafe?

• Note purchases at shops in the mall, or at the grocery store when you’re waiting in the checkout line. What is being purchased, in what sizes (small or large), in what quantity, by whom?

Example: I’m in Nordstrom’s, watching a 20-something, slender Black woman in a tan blouse tucked into a straight, knee-length navy blue skirt, try on six pairs of shoes. She finally purchases a pair that look just like the black pumps she wore into the store.

—

You likely have not gone a day in your life without marketing to yourself or someone else. Even screaming during infancy is essentially marketing to a parent or guardian to take care of your needs.

At the foundation of marketing — figuring out what really motivates ourselves and others — is Psychology. And the human psyche is massively complex. We lie. ALL of us lie — to ourselves and everyone else — to look smart, capable. To feel good about our choices and behavior regardless how counter-productive, or flat our destructive it may be.

Potential and intent are worthless constructs, marketing we tell ourselves and tout about others. (He is so smart!). To understand what really motivates people, you must observe our behavior and actions.

Want to get that job, get your husband to do the dishes, convince your kids to study? Sell your baked goods or software service (SaaS)? Take CHALLENGE #3 to learn how to get this person (even yourself), or that group to DO what you want them to do.

The Fallacy of Palestinian Protests

by jcafesin, posted in Uncategorized

My daughter, a college senior, told me yesterday that she joined the Palestinian protest on campus.

“I believe that genocide is wrong, Mom. So, I stood up for what I believe.”

I think she expected me to be proud of her, but her words made my skin crawl. My daughter knows nothing of the history of either country. She has no idea why there is a war between Israel and Palestine now, how the war even started, or why Israel is bombing the Gaza Strip. In fact, she has no idea where the Gaza Strip is, or why it is there, or who their govt is.

I raised my kids to stand up and speak out when they encounter racism, sexism, ignorance, hate. I did not teach them to blithely go along with the crowd. That’s how Nazis came about.

Do you know that Hamas, the government of Gaza, launched an unprovoked attack on Israel, killed over 1,200 people, and kidnapped 253 in October of last year?

No.

And did you know Hamas was raping 12–48 yr old girls and women they kidnapped, then posting it online to terrorize victim’s loved ones?

I haven’t heard that. All I heard was Israel was bombing civilians in Palestine and killing mostly women and children.

Do you know that the government the Palestinian people voted in are using their women and children as cover for their terrorist shit, and that is why they were getting killed in Israeli bombings?

No. But it doesn’t make it right that Israel is killing kids.

No. It doesn’t. I didn’t say Israel is right. There is no right here, baby. Both sides are wrong. I’m not pro-Israel. They know that Hamas is sacrificing Palestinian children, yet instead of targeted strikes against Hamas, they are wielding an iron fist. Badly. Ugly. For sure. 100%.

So, what’s wrong with me joining the protest then, when even you don’t believe Israel is right? she asked me, exasperated.

My beautiful daughter, siding with one side or the other is divisive in the extreme. It perpetuates the problems there, and creates more here, between us. Call out bad behavior, like Israel knowingly killing civilians regardless of their reasons. Or Palestinians voting in a fanatical religious government with an agenda to kill all Israelis. Neither is right. Call out bad behavior, not an entire nation. Do not get on the PC train because your friends are and you wanta fit in. Do the research before taking a stand. Blind faith means turning off your brain. And that is never OK.

So you think I shouldn’t have joined the protest?

Do you know professional agitators are targeting campuses like yours to get all you kids riled up? And that most of these protests wouldn’t even be happening if not for the pro-agitators who are paid big bucks to get online and throw a protest.

I thought they were all student here. Who would pay someone to do that?

I don’t know. But right now I’m betting on the Republican party. They want to destabilize our nation because the more chaotic the better Trump’s chances of winning the election.

Seriously? she asked, aghast, as she feels like I do about our misogynist x-pres.

I don’t know, honey. What I do know is ninety-nine point nine nine nine…etc. percent of these college protesters have no clue about what is going on over there, just like you don’t. They catch news bites online, and the bloodier the bites the more eyeballs they get. The news just loves a great car crash!

Standing up for ONE SIDE when you don’t know the history, the region, the people, the conflicts that have been there since the UN decided Israel’s borders, the wars, how they started, or why they started is, well, ignorant. So you were out there with a bunch of ignorant students who are creating more conflict, more hate, more antisemitism with their protest. And it won’t change a thing because the universities will not cut all ties with Israel. Ever. Israel is a collaborative partner in research and development of medicine to tech, the primary function of any university. With all this in mind, do YOU think you should have been out there protesting?

The energy was so electric with all those people, Mom. It sure felt like we were doing something meaningful.

Promoting ignorance and hate is never meaningful, baby. Don’t just go along with the crowd and create more conflict like these protests do. Making a real difference takes work, honey. Lots of work, over a long time. Think, research, a LOT, since so much of the internet is lies. Then form your own opinion, and act to be part of the solution.

On Fitting In

by jcafesin, posted in Uncategorized

Ever been with a group of people, you may, or may not know, and everyone is talking amicably, (or on their cellphones), and you’re sitting there watching and listening, and you feel like an alien? Not a foreign national among a group of natives. More like you’re from another planet. Or they are.

I’ve known I was different for most of my life, always on the outside looking in at the world I live in, but don’t understand. But beyond theology like my atheism, there are actual, real differences that separate me from most.

  1. I don’t drink alcohol. Can’t stand the taste of the stuff. Wine. Beer. Hard liquor. BLA! Even rum wrecks some would-be-great desserts, like tiramisu. Virtually the first thing that happens at any gathering is the ritual serving of the drinks. I always refuse, which immediately raises suspicions that I’m either a friend of Bill W, or on some fad diet, or a hippy-vegan. The first brick in the wall between me and the group.
  2. I have no internet connection on my cellphone. I don’t carry my phone with me most of the time and often forget where I leave it. I do not look at my phone except to make a call or send a text, which I do rarely, especially when I’m with other people. I follow no one on social media intentionally (as X automatically follows back anyone who follows you). I don’t read most posts, and I don’t know what is trending online.
  3. I don’t watch TV. Too much of a time kill. I average three movies in the theater a year. I don’t watch, or follow sports. Any. Ever. I don’t know the latest shows, any of the actors, or what rock star is hot on YouTube. I must have some mental disorder because people who play no active role in my life just don’t register with me.
  4. As a woman, with other women, I feel particularly off-planet. I have no interest in discussing my kids for the most part. I’m with my kids a LOT. I don’t want it all about them when I’m not. I don’t care about sales or shoes. I dress for comfort, prefer my old, soft, often ripped clothes to new. I never wear makeup. I don’t even carry a purse. The diamond studs in my ears have been there for 30 yrs. I wear no other jewelry. I don’t have a lot, and I don’t want a lot, of things.
  5. I am an atheist, in faith-based (mostly Christian) America. I don’t belong to the neighborhood church, or celebrate any religious holidays, or get how seemingly reasonable people can believe in myths and fairytales at this stage in human development.
  6. I want to discuss the issues of the day, without being politically correct, or woke, and with virtually nothing held sacred — an open forum of communication and healthy debate. But it seems every time I bring up global, national, or even local news, I create a void in the group’s dialog, this vortex of weighted silence. Either no one seems to have heard of what I’m talking about, or they have no opinion, or they’re too afraid to state it.

The bitch is, I want to fit in, be a part of, integrate as I see others do. Sort of. I just don’t want to DO what most seem to. I don’t wish to remain ignorant about global and local issues so not to disrupt my personal bliss. I couldn’t care less about celebs and influencers. And while I like playing racquetball, I’ve no interest in watching someone else play sports. Pro athletes work towards excellence 24/7, yet somehow fans take on team victories as their own while they sit on the couch downing beer. I just don’t get it. The ‘little bit of color’ my mother insisted was mandatory to put on my lips and cheeks, make most women who wear makeup look like clowns, or manikins to me. And it’s a rather ironic twist that the media convinces women they need cosmetics to be attractive, especially since it’s a proven cause of cancer, and cancer isn’t pretty.

Clearly, I am damning myself to the outside looking in. And since it’s unlikely I’ll develop a taste for alcohol anytime soon, or become addicted to my cellphone, I’m unclear how to move forward, to integrate, fit in with the group at the table now on their second or third drink. They’re getting sloppy, and rather loud, and all I want to do is leave.

So I do. I get in my spaceship (my car) and venture home to my sleeping kids and working husband. He’ll ask me how the Mompreneur’s Meetup went and I’ll say fine, and later I’ll be standing in the shower feeling small and valueless. Friendless.

The road is empty and dark. Houses are lit inside and look warm and welcoming. Mine will be too, a safe harbor where people ‘get’ me, but I know I isolate there too much. I want friends, to be a part of the world beyond my fam, I just don’t know how to step inside where most seem to live. But truth be told, it’s rather lonely out here.

The Cost of Convenience

by jcafesin, posted in saas, social media

It’s surprising how little I think of my daughter now that she’s living 2,000 miles away at school. We talk on the phone frequently, but since she’s not involved in my daily life anymore, she’s more of an abstraction (when we’re not directly talking), a pleasant thought when she crosses my mind.

I figured she was having the same experience I was when she went off to college. The thought of me made her feel glad (or angry, or… since I’m her mother and that comes with mixed feelings), but I didn’t consider she thought of me often in her busy life. So, when I recently had exploratory surgery looking for cancer, I did not realize she even remembered me mentioning the appointment on the phone a couple of weeks ago.

This morning I’m in my office going through my email. I find one from my husband letting me know he and our daughter signed me up for online notifications of my medical records, including test results, last night while I slept. They gave the MyChart app my husband’s phone number and his email because they both know how much I hate putting my data online, never stopping to consider that my husband would be notified of my test results likely before I would by snail mail.

I’ll be getting my test results by snail mail because I do not want my medical information online. I get that it already is, which my daughter reminded me when I came at her full bore with anger on the phone this morning for signing me up without my permission (after coming unglued on my husband).

It isn’t just my medical records that shouldn’t be online, sitting in a cloud, accessible to everyone from Walgreens to United Health Care [insurance]. It makes my skin crawl that almost every time I want to access anything on the net now, the site attaches ‘cookies’ to my machine that track my usage. Many sites require I fill out forms for entry, collecting, aggregating and categorizing even more of my personal data to sell and/or exploit with targeted marketing.

My daughter is on the medical track studying to become a physician. She works as a scribe in a medical practice, and is an intern at Palomar Medical Center and uses MyChart on the job. So do the patients of the practice and the hospital, she assured me. They all love the convenience of being able to look up their medications and/or test results as soon as they’re posted on their e-chart.

She was trying to sell me on the real world, the one she, and most everyone else lives in daily—perpetually attached to the net via cellphones, laptops and tablets. Banking to paying bills to shopping, my daughter uses these online ‘services’ (which is kind of an oxymoron since these apps make it self-serve), to ‘keep it simple’ while juggling two internships, a job, and a full course load every quarter, including this summer.

Do you understand there is a cost to convenience? I asked her on the phone, after she apologized for setting up the account without my permission and promised to delete it when we disconnected.

She did, she assured me. But she really doesn’t. She’s too young, too many generations removed from WWII.

“The Third Reich was a diagnosis regime, obsessed with sorting the population into categories, cataloging people by race, religion, politics, sexuality, criminality and purported biological, mental and behavioral defects. Nazi officials created massive population indexes that compiled individuals’ medical, financial, educational, criminal and welfare records — even sports club files. By 1942, approx. ten million Reich citizens had been indexed. These files, then, established the grounds for sterilization, deportation and extermination.” (https://lnkd.in/d9txaahS)

Nothing to hide? I rhetorically asked my daughter on the phone, still admonishing her for signing me up for an online account of my medical information and then giving access to her dad via email. She placated my perceived conspiracy theory with, I get it, Mom! I do. It’s likely dangerous to have all our personal information online, but it already is, Mom.

1942 may as well be 1642 to my daughter, and [ostensibly] most of her gen— too far back to remember or care.

I didn’t care about using internet-based services either until the ‘cloud.’ It was mid-2000s and we were all on the free and open information highway when Amazon introduced its cloud-based storage service, but I didn’t get its impact until my bank started offering SaaS [self] ‘services,’ like Direct Deposit and online payments ‘for our convenience.’ At first I didn’t care about that either, as I had no intention of banking online since putting my bank account numbers through unsecured servers didn’t, and still doesn’t seem wise to me. Banking security is another oxymoron, and my internet connection through Xfinity isn’t exactly an impenetrable firewall.

By the mid-2010s cloud computing had scaled, especially with the advent of the ‘smart’ phone. Bank of America started making it hard to come into their branches in-person, cutting its staff in half and forcing customers to wait in long lines to talk to a teller. Many young people adapted quickly to avoid the hassle the banks created, which left a lot of older folks, and holdouts with old tech cellphones like me, having to wait sometimes 45 minutes to deposit a check.

I had a red slide phone with a real [small] keyboard and no internet connection until 2021 when AT&T switched to 4G and forced me to “upgrade” to a ‘smart’ phone [like the rest of the known universe did a decade earlier]. I’ve yet to enable an internet connection on my new cellphone, and don’t use location SaaS apps, ever. I navigate using printed maps, or use my memory the second visit to anywhere I’ve been. With my phone offline and not accessing any location services, at least it stops communicating with nearby cell towers so Google and State Farm [car insurance] doesn’t know where I am on the planet (GPS), or how fast I’m driving. They also don’t know whether I’m in my car, or on a plane, through the accelormeter sensor now inside our ‘smart’ phones which detects motion—whether we’re still, walking, biking, driving, flying.

I used to be among the 2+ billion frequent users of Amazon’s marketplace until every bookstore, hardware store, curio, card and gift shop in my neighborhood closed. And while it’s ‘convenient’ to get things delivered to my front door, not so much when it’s snowing out and UPS won’t deliver to our house on the hill and I need a specific tool to fix my irrigation pipe that froze and busted open. I now drive 12 miles, instead of the 3 it used to be before the local hardware store closed. I’m back to buying my tools directly, in-person, as I do for most everything else I shop for now to support the survival of local businesses.

Intellectually, I know I am fighting Goliath with a slingshot trying to retain even a modicum of my privacy from the Content Monster we call the ‘cloud.’ Stalking us everywhere we go IRL, and visit online on our devices, to everything we buy, to our marital status and genetic offspring, corporations have created and continue to create—unobstructed by laws or ethics—“massive population indexes that compiles individuals’ medical, financial, educational, criminal and welfare records — even sports club files,” or lack thereof since most Americans don’t exercise. Insta, Google, FB, TicTok, ChatGPT and every other big data SaaS app out there is “sorting the population into categories, cataloging people by race, religion, politics, sexuality, criminality,” including biological and mental characteristics of behavioral and genetic health.

Many, in fact most large corps these days are marketing us into buying, and believing (religion, politics, social views and values) by targeting their messaging using the very data we give them with every click on a webpage, swipe on a screen, every text or IM, every form we fill out, every poll we take, questionnaire we answer, and every medical exam or procedure we have now is stored on a cloud, and not just one cloud, but many. Redundancy is key in data storage.

I feel like the Borg is trying to assimilate me into submission of my privacy for the convenience of becoming part of the hive—i.e. ‘cloud’[ed] mind, I tried to explain to my daughter on the phone this morning. And the convenience [of self-service] turns out to be for the corps, killing customer service, tying us up in phone loops, and making their mistakes our problems to fix while continually charging our credit cards their monthly fee. So much for the convenience of AutoPay.

Mother, my daughter proclaimed in all seriousness, all our information is already online and in the cloud, or separate clouds that are all connected, or whatever, and there’s nothing any of us can do about it. I signed you up for MyChart last night because I want you to get your test results as soon as they’re posted and then share them with me so I can stop worrying, or, at least know what is going on with you. I love you, Mom, and I feel really scared about your biopsy results.

Heavy sigh. She played the Love card.

Assimilation is hard to resist when delivered by those you love most.

I apologized for making her worry, and again felt surprised that my daughter remembered and was concerned about my biopsy. I promised to tell her the test results as soon as I get them, which is likely a lie, unless they’re good. I’ll need to privately process bad results before making her worry even more.

Regardless of whom I choose to share my biopsy results with, they are mine alone to share, or they should be. The fact is, my insurance company will know if I have cancer before I will. If my doctor prescribes me drugs, Wallgreens will know what kind of cancer before I will by snail mail. Under the Affordable Care Act, my insurance can not charge me more, or exclude coverage for pre-existing conditions, but get another Republican president, and that can change. We’ll go back to leaving diabetics to the disabled uninsured.

My world growing up was much like my parents. In my day, corporations worked for their customers and clients. With the advent of SaaS and the ‘aide’ of apps, we are now all products of these corporations selling us on using technology with the lie of ‘convenience’ while hording our private information to maximize their profits.

Nothing to hide? Nazi Germany won’t ever happen here?

  • Trump, and his millions of minions.
  • Fox ‘News.’ Newsmax. Breitbart…etc.
  • Conservative Christians
  • Catholic Supreme Court (8 out of 9 justices)
  • Neo-Nazis
  • White Nationalists/Supremacists/Warriors
  • …etc.

Storytelling is Truth Tweaked

by jcafesin, posted in Authors, Creativity, Emerging Authors, Publishing, writers, Writing

Way before writing novels, I was a storyteller. Before I could write, I used to come to breakfast and recount tales of elaborate adventures I’d had during the night with my stuffed dog, Checkers. The purpose was to garner my mother’s attention, a precious commodity given mainly to my manic-depressive brother and egocentric sister. The stories I chose to relay often had a point, a message I was trying to communicate. I was saved from evil kidnappers by a kind stranger because my parents weren’t there to help me. I climbed the Matterhorn ride at Disneyland and rescued the children stuck at the top, illuminating my prowess, and kindness.

Like most professional writers, I’ve written since learning to write, at first in diaries, then personal journals. I now publish essays, short stories, and novels. I love the process of writing, even editing, again and again—honing my words to transmit to the reader the scenes unfolding in my head, and the essence of those in the narrative.

Similar to storytelling as a little kid, each work I pen to publish has a point. I write fairy tales that challenge social norms. I write personal essays against the grain of the status quo that often inflame readers. But beyond writing to publish, I still am and will always be a storyteller. I use stories as parables, to teach with, to convey ideas, thoughts, and feelings, to my kids, my husband, my students, my peers, basically most anyone I interact with. The stories I share are things that happened—sometimes to me, though often just things I’ve heard along the way—to communicate, or to fit the lesson. More precisely, I elaborate on things that happened. I fabricate truths to add drama, or context to the tale, or to drive a point home. Admit it, or not, we all do.

Long time ago, I was told the best way to pull off a lie is to keep it as close to the truth as possible, just “tweak the truth.” It’s easy to pull off a realistic tale this way, since most people aren’t paying that close attention anyway. We take what is said (or what we read) at face value, only questioning its validity if it’s too far out there. I find I need to tweak the unvarnished truth more often than not to be heard, or believed, as truth is either too boring, or too bizarre—truly stranger than fiction so much of the time.

Fiction may be truth, tweaked, but so are blogs, memoirs, non-fiction, even ‘news’ articles—they are all simply the point of view of the writer/storyteller trying to communicate a feeling or message. FOX Media is the Republican point of view, and will give you a completely different take on the ‘news’ than CNN, or PBS. But truth tweaked goes far beyond the news media. Even the most far out fiction like Twilight or Harry Potter resonates with us because they communicate real, true feelings that are familiar to us all. They exploit the truth of our hopes for a better world, a more just society.

Storytelling is the foundation of human communication. Before written languages, sharing stories was how we passed on our history, learned from our experiences, instilled morality into our communities, and advanced our race. We all elaborate on our stories, writing them down, or simply recounting an event in our day. We all tweak the truth to serve us, to present an image, teach our children, or convey our fears, desires, and dreams.

For as long as I can remember, most every time I tell anyone I’m a writer, they respond with, ‘Oh, I write, too,’ (because they keep a diary), or, ‘I’m going to write my story soon.’ Used to bug me. I felt dissed by their self-proclaimed association, while they invested little to no effort in my chosen, but absurdly challenging profession. And though most will never actualize their writing ambitions, the fact is, they too are telling a tale to communicate an image to me, and to themselves—that their stories are valuable, their life meaningful, tweaking the truth to serve their agenda. We are all storytellers indeed. 

Marketing 101

by jcafesin, posted in Uncategorized

I hate running.

It hurts my legs, my lungs, my back, my tits.

I run between 3 and 4+ miles, five days a week. And I’ll continue to run as long as the benefits outweigh the drawbacks.

I hate feeling fat, and running is the quickest calorie burn I know of (my me-time is hugely limited with an active career and two kids). Running helps me think. It not only activates neural connectivity, it’s also a quiet space, undisturbed by kids or clients. I get to listen to my music, blasting through my earbuds, let it absorb me, the rhythm drive me, and in moments it feels like I’m flying.

I run whether I’m healthy, sick with a cold or flu, or anything else that isn’t laying me out on my death bed. I’m afraid if I give myself one excuse not to run it will lead to another, and in short order I’ll quit running. But I won’t quit, as long as the benefits serving my needs outweigh the hardships.

Benefits that fulfill Need/Desire is, or should be, the foundation of all marketing efforts.

Digital advertising is now the hip slick and trendy way to market. And no doubt, there are great marketing opportunities online. Websites, landing pages, social media marketing, e-blasts, analytics…etc, are TOOLS to market with. But marketing online, or offline, IS THE SAME THING. The basic principles of marketing must be applied to sell and grow any company.

Print, online, or on the friggin moon, Marketing is selling BENEFITS that fulfill WANT. There is no such thing as NEED. It is merely a construct of desire. Advertising, PR, branding, visual design, copywriting, marketing communications are, or should be, developed, designed and produced to SELL products/services/ideas/messages. ‘Likes, Engagements, Views, Impressions’ are all bullshit “vanity” metrics to stroke egos so you’ll buy more online ad space.

Startups these days typically begin their marketing efforts by flooding the internet with digital ads, videos, polls, games and such. These branding and selling campaigns push products and services without distinguishing a clear desire or solution for anyone. They do not tout the benefits of what these startups are selling, or identifying any specific groups of people who will likely find value in the features of their offerings. No matter what Google and Facebook tell you about their targeting AI algorithms, online ads are not tightly targeted to people likely to benefit from your specific product, service or message. This “Fire, Aim, Ready” approach clearly illustrates why 90+% of all startups fail.

I’ve been a MarCom specialist in the San Francisco Bay Area for 20 yrs. I’ve worked with a ton of startups who do not consistently promote their offerings features and benefits, or realign their marketing efforts to outshine competition, nor do they invest in developing new products that fulfill anyone’s desires. And I’ve watched them fold again and again, sometimes in ridiculously short order.

Marketing 101— IN ORDER (Ready, Aim, Fire!):

1. Get Ready and Productize Your Idea: Identify the features, benefits and differentiators of your offering that fulfill a desire, or offer a solution to specific target markets likely to find value in your product, service, or message/mission (non-profit).

2. Take Aim and Create Brand Identity, and Marketing Campaigns: Establish an identity (logo), and voice (tagline), as well as marketing efforts—digital, print, and pitch (in-person) campaigns that fulfill a desire, or offer a solution to each specific target audience.

3. Fire!—Launch Marketing Campaigns: Motivate people to ACT—to click, to subscribe, try, or purchase your offering, or buy into your message.

The new order of entrepreneurs are weened on social media and tech. Universities, startup schools and bootcamps generally teach their students to launch backasswards. They promote the MVP model of innovation. Building a MVP (minimum viable product) may have worked for a handful of successful startups, but it took them a hell of a lot longer to reach profitability than necessary. In most cases, MVP is a recipe for failure. Relying on consumers to figure out what benefits your offering should fulfill for them is time consuming, expensive, and lazy. It is the job of the entrepreneur to produce a product or service of value for specific groups of people before launching your business.

Unfortunately, opting for A/B testing, and SEO keyword tricks over real content—selling benefits fulfilling a desire—and relying on Google Analytics doesn’t actually SELL much. Measuring response rates isn’t new. It’s been in the background since advertising began, and generally offers limited utility. Marketing is dynamic! Results vary by target audiences, the day a campaign launches, time of day, day of week, the weather, behavioral trends, sociological and financial climates, to name just a few factors that determine response.

The principles of Marketing may be simple, but motivating people to bend to our will is not easy. Beyond the primary building blocks of any campaign, (Ready, Aim, Fire), at the core of effective Marketing is psychology. Online, or on Mars, understanding your customers and potential customers’ psychology is mandatory if you want the greatest response to your marketing efforts. Marketing pros study people, not code, since coding, especially with ever-emerging technologies, is time consuming to learn, and generally requires a different kind of awareness than psychology. I’ve yet to meet a web developer/designer who’s demonstrated mastery in marketing. Competent at software development means they’re investing their time in technology, not in the study of human behavior.

I tell my clients that digital marketing is not ‘the answer’ to effective marketing. New avenues of selling will arise, and others fade away. But the growth of any business, or nonprofit message, or even activity, like running, depends on the benefits continually fulfilling a desire for a specific group of people.

The Psychology of Marketing

by jcafesin, posted in Uncategorized

I teach my students at Berkeley and Stanford that the foundation of marketing is psychology. Marketing is manipulating people to do what we want, so to get people to do what we want, we have to understand how they think, what they feel, and why.

I also teach that the foundation of psychology, what motivates all of us to do whatever we do, is self-interest. I explain that even saints like Mother Teresa, who spent her life feeding the poor, caring for the sick, did so out of self-interest. Mother Teresa was not altruistic. There is no such thing as Altruism. It is a religious construct to motivate good deeds, to get people out of our own heads, even for a moment, to consider others.

Many students, especially believers of religion, have a problem with this lecture. And, no doubt, many reading this blog are bridling right now. “Of course Altruism is REAL. It’s what we strive for, our highest attainment— to give selflessly, because we are fundamentally caring, loving beings.”

Not so much. We are fundamentally self-serving.

And this is NOT a judgment call. This is a fact of human nature. What can be judged is what we DO with this fact of our nature.

I teach self-interest religiously with every Marketing lecture I give. As Mother Teresa spread the word of Christ around the world with every sick child she fed, she was fulfilling her function as a nun. And her brain rewarded her efforts with Dopamine, Serotonin, Oxytocin— ‘happiness’ hormones that made her feel good. In the face of that kind of poverty, I’d be crying daily. I don’t do what she did because it would not make me feel good in any way. I’d be profoundly sad, every day, knowing Christ will never save these children. People are going to have to do that.

We ALL act in self-interest. We scoff at Chevron fracking as the height of corruption, yet we blithely ignore our roles in global warming by driving SUVs we don’t need, or leaving lights or electronics on all the time because we’re too distracted to turn them off. Or we drive while on our cellphones, and cause over 1.5 MILLION accidents annually, and KILL, murder, 9 or more people A DAY so we can check our Instagram or Tiktok feeds.

I teach Marketing, not Morality, I tell students who balk at my contention our motivation, without exception, is self-interest. It is important to tell them this fact about us, this truth, giving them the ability to produce effective advertising down the line when they begin marketing their startups. To get people to buy into your product, service or message, you must understand their psychology— what they think they need or want, and why, then offer them solutions to their issues and desires.

Bernie Madoff did it to a lot of greedy people. He fulfilled their desire to get rich quick without effort when he convinced them to invest with him. Purdue Pharma fulfilled the desire of people in temporary and chronic pain, while simultaneously fulfilling the greed of medical professionals with kick-back payments that turned doctors into drug pushers.

Humans are self-interested beings. What we do with this fact is what matters, NOT that we ARE.

On the other end of the spectrum, Toyota fulfilled the desire of people interested in preserving our planet when they invented the Prius. And Tesla and other car makers have done the same with their all electric vehicles. Toyota and Tesla produce the cars they do to make money. And while serving themselves, they are moving closer to serving the greater good, by producing cars that have low emissions. Even better than electric cars, is solar and wind to power them, since over 60% of our electricity still comes from burning coal and other fossil fuels, which continues to do immeasurable damage to our planet.

Martin Andrew Green is an Australian professor at the University of New South Wales who’s dedicated his career to developing solar cells. Mr. Green’s self-interest is scratching a mental itch. He’s curious about light energy, and in learning how to manipulate it, his brain rewards him, makes him feel powerful, smart, valuable, serving his emotional needs.

Self-interest is NOT a curse. It is simply a state of being… human, in our case, but self-interest seemingly dictates the behavior of everything else that lives on Earth. Survival of the fittest is how species last over millennium. Not survival of the kindest, whatever ‘kind’ means. With every mouthful of food, every article of clothing, every vaccination Mother Teresa provided the sick and poor, she also fed them Christianity. She was not kind in spreading gospel that Jesus saves their souls. Instead of teaching the value and necessity of socially responsible behavior, which would have served the greater good, preaching rewards in the afterlife does not serve the living or their future.

There is no need to fear the fact that human behavior is driven by self-interest. Regardless of the religious allegory that Altruism is not only real, but mandatory for society to function, self-interest does NOT need to manifest as narcissism. Green, or Toyota, or the parents who work to provide for their kids, or helping a friend in need, most of us contribute to supporting our society or there would be no human race at all. We have no great physical strength or stealth prowess. Building communities, exchanging ideas and skill sets, being here for each other is all we have to sustain us.

We all have the capacity to be giving, generous, thoughtful beings. Our motivation is irrelevant. It is our ACTIONS that determine our morality, whether we are contributing to creating a society that thrives, or participating it our own demise.

Self-interest is encoded in our DNA, and is not a threat to humanity, but a valuable characteristic, a useful asset. We just need to lengthen our time horizon beyond our own lifetime, broaden our self-absorbed view. We must learn that acting ‘altruistically’ means recognizing our impact on each other and this planet, and that accounting for the needs of others as well as our own IS in all of our self-interest.

The Virus Killing Silicon Valley Startups

by jcafesin, posted in Uncategorized

There is a pandemic in Silicon Valley. It is making startups sick, and 90+% of all small businesses fail. This virus didn’t start in China, or any country. It didn’t begin in crowded, filthy wet markets from different animals swapping genes. It began with Google and Facebook, and their unrelenting greed for profits.

I am currently mentoring startup students at Berkeley-Haas. I also teach entrepreneurs at Stanford and Cal how to achieve that illusive 10% of sustained business success. Without exception, all are starting up in the exact same backasswards way.

1. They begin their business by developing their product or service.

These entrepreneurs have invested their time, and often their own money in creating a MVP (minimum viable product), a concept introduced by Eric Ries in 2011, and the 2nd of 3 primary reasons most startups fail. NEVER begin your business by producing two-thirds of an idea hoping to ‘find’ your customers, and get them to tell you how to improve your offering. In fact, producing your initial offering at all is the wrong way to start any business.

2. The startup, with their developed MVP, create ‘digital’ marketing campaigns.

They launch their website, and create SMM (social media marketing) and PPC (pay per click) ads to get ‘traction.’ Impressions, Engagements, and Likes are virtually meaningless. Sure, Branding is essential to build awareness of a startup, but sales are what makes a business successful. SALES. That’s it. Without sales, or paid subscriptions, or donations in nonprofits, you have a hobby, not a viable business.

Let’s get real. It’s ridiculously simple to use Google Ads, or to place Facebook ads. These platforms spend millions annually to convince entrepreneurs that slamming the net with crappy advertising will make your company successful. It’s BULLSHIT. They are lying to you, pocketing your $3,000 – 5,000 monthly to ‘train’ their AI engines to “target” your business better than you can. In fact, you should KNOW YOUR TARGET AUDIENCE BEFORE YOU PLACE ANY ADS, or even develop your website.

Beyond Google and Facebook, there are tens of thousands of “Digital Marketing” agencies, selling you the same crap Google and Facebook are. They promise to make you money if you spend your money with them because it is equally easy for them to place these PPC ads as these platforms have made it for you. Stop buying into their deadly virus!

The real ROI on “digital advertising” is very hard to find. Google, Facebook and ‘digital’ agencies make these stats almost impossible to come by. Reality check on ROI of “digital” advertising, according to Search Engine Journal: “the average ROAS (return on ad spending) for small accounts is 1.5 to 1% – or barely break even.” Additionally, PPC or CPC means COST PER CLICK, not sales. It is estimated that 25 – 40% of all clicks on ads are fake, meaning you are paying for clicks from Click Farms in the Philippines, or automated systems meant to profit Google while costing you for every fraudulent click.

3. The startup goes after “building market share” with freemium offers, hoping to convert users to paying customers somewhere in the theoretical future.

It’s easy to get people to try, or even use your offering for free, when they have no skin—money—in play. SALES means getting folks to pay for your offering/s. Getting actual sales is a lot harder!

To garner actual SALES, you must first understand the competitive landscape of your product or service. Many startups have no idea the market share they’re seeking has been garnered by another company with the same or similar offerings. And here’s a heads-up to all the entrepreneurs who think your offering is so unique there’s nothing out there like it. Bullshit. In 5 minutes I can find similar offerings to just about anything. Even if your offering has a few more bells and whistles, it’s hard to get people to pay to switch from what they’ve become accustomed to using.

First and foremost, MARKETING is NOT “digital advertising.”

Broadcast, to PR, to networking, the ROI from these mediums average between 2 – 20+%, way more than the .05 – 1% ROI of ‘digital’ advertising.

BUSINESS, any business, BEGINS with MARKETING. Regardless how great your products or services are, your business will NOT be successful without constantly marketing your offerings. Branding is a tool of marketing—campaigns meant to build awareness of your offerings and company. And Marketing takes many forms, way beyond the extremely low ROI of “digital” campaigns.

The Marketing process is far more complex than designing a logo, putting up a website, and slamming the internet with “digital ads,” organic or paid. BEFORE you build your offering, construct a MARKETING FOUNDATION for your startup, (or existing business—better late than never) to create a thriving, sustainable company.

Before investing the time and money to build a product or service, then waste more countless hours and dollars advertising it, BEGIN any startup or business venture by PRODUCTIZING each and every offering IDEA.

PRODUCTIZATION begins by getting intimate with the offering you hope to create. Make lists, actual, physical lists of your idea’s FEATURES, and the BENEFITS or SOLUTIONS the FEATURES your potential offering will provide. Next, create lists of who will benefit from the features of your offering. These are your TARGET AUDIENCES, the people you will market your offering to. These lists also provide SEO content marketing when you begin the process of creating advertising campaigns.

PRODUCTIZING your offering/s means doing COMPETITIVE ANALYSIS every month or so, to be sure you understand what companies are producing similar offerings, and the market share they’re collecting. If your startup has any success at all, others are going to copy what you’re doing, and go after the same targets you’re hoping to attract, and keep. Understanding what your competition has will help you define what makes your offering unique. Your startup’s marketing should always be selling your UVPs (unique value propositions)—what makes your offering better than your competitors.

It is a lot more fun developing products and services—turning a concept into a reality—than PRODUCTIZING an idea. PRODUCTIZATION is time consuming and detail oriented, and a drag comparatively speaking. If you want to have fun, then enjoy your hobby of creating offerings. If you want to be among the 10% that build SUSTAINABLE companies, you must first build a MARKETING FOUNDATION under your startup, which begins with the PRODUCTIZATION of each and every potential offering.